How to Order Couture Jewelry…

Are you having a rough time finding the perfect piece to accent your gown, cocktail dress, or wedding gown? Do you have a vision playing around the edges of your mind, a look you can almost touch, but you can’t quite seem to find the right piece of jewelry to bring to life? Or have you found your dream design on our pages – but now you need help nailing down just the right color palette? Or perhaps you know exactly what you want, right down to the exact shades, and you’re ready to get started…

The Process…

If you know the design you’re interested in, you can simply call or email with the design name, and the color palette, if you know it. I’ll also need your wear date.

If you know the design you want, but need assistance selecting your color palette, I’ll need either swatches, photos, or designer’s sketches with crystal call-outs on the sketch. Occasionally I am able to work directly with select designers to ascertain color information, but it is preferable if you can pull together as much as possible to assist. Please be aware that some gown beading and trim may not match Swarovski color exactly, and I may only be able to obtain an approximate match.

If you wish guidance in selecting the best design for your gown and face/body type, or wish to have a piece custom designed for you, please fill out a Design Consultation Request, giving as much information as you can. I’ll need photos/swatches/sketches of your gown or outfit, as well as a current straight-on headshot. If you received any extra stones/beads with your gown, or have any leftovers form alterations, please hang onto them for me. Your one-on-one consultation will usually be via email, but will occasionally involve a phone call as well. There is a non-refundable Consultation Fee of $100 for custom design that is applied towards your purchase. Once we have agreed upon a design and a color palette, I will collect a one half payment, and your order will be placed onto my Couture production schedule. Couture orders usually take anywhere from four to eight weeks to complete, a bit less during our low season (December through February) Once your order is completed and final payment is made, your beautiful custom crafted jewelry will be on its way to you.

Crunch Time…

I understand that sometimes things crop up at the last minute, and you don’t have “four to eight weeks”, so whenever at all possible, I try to accommodate last minute rush orders. Because my schedule is filled so far ahead, this inevitably involves juggling and extra hours; therefore I do charge a rush fee for Couture orders that allow less than 4-6 weeks lead time, depending upon the time of year, and the condition of my schedule. The fee will vary, given the time of year and complexity of the piece ordered, but is usually around $100 per piece. Any rush fees in effect for your desired delivery window will be quoted at the time of inquiry. Avoid them – plan ahead!

Proactive Is Always Best…

If you’re reading this before selecting your gown or outfit, please keep all of the above in mind, and try to take photos as you try things on – even if you are special ordering. I can assemble quite a good image of the ultimate gown from reference shots. For example, if you can supply photos of “this bodice”, “this skirt”, “this color”, and “this neckline”, with “this beading pattern”, it is an enormous help.

Sampling…

If necessary we can supply crystal samples to make sure we have a good match. This process usually takes about two weeks, so be sure to allow time in your schedule. Up to 10 samples are included to any one USA address in your Consultation Fee; otherwise, samples are $10 for USA addresses, $25 for all international addresses, which may be applied towards your purchase.

Aprés…

Once you have your jewelry, I always love getting photos – we have a huge portfolio of clients’ photos, some of which we feature here on our website.

Couture jewelry by its nature is very personal, and therefore all Couture sales are final. I do want everything to be perfect though, and if something isn’t quite right once you get your jewelry, I’ll work with you to correct whatever isn’t as expected.

I hope this gives you a good feeling for the Couture process. It’s really not at all daunting – most of my clients truly enjoy the process, and I make so many wonderful friends along the way, it’s truly my favorite part of what I do. If you have any questions, please feel free to call at 800-400-4312, or contact me here.

 

Please find a retailer near you. No orders will be fulfilled directly from SSC. Email us at sales@stefaniesomers.com if you have inquiries. Dismiss