The Order Process

Everything from Stefanie Somers® is crafted specifically to your order, so please allow our artisans time to create for you with as much love as possible.

Most items from our Ready-to-Wear Collections usually ship within 5 to 10 days. Select items from Red Carpet and our Capsule Collection may take a bit longer. Please see the details on each designs’ page for current windows.



Unusual or difficult to photograph colors may require you to send us the bead packet from your gown, or a small swatch. 

Please be aware that custom color combinations may add up to an 5 to 7 days to your shipping time.

Special order colors (crystals not in stock at SSC) may add up to 3 to 4 weeks depending upon availability. We will always let you know when you place your order what we anticipate the ship date to be.

Custom Colorways in most lines require an upcharge of 15%. We will always let you know when you place your order if your Colorway requires an upcharge. Minor changes and substitutions (such as changing Crystal for AB, or adding Crystal to a palette) do not generally generate an upcharge.

A few of our specialty colors require their own Premium upcharge. These are aways noted onsite and when you inquire. 



If you do have an event date, please let us know right away so that we may triage your order to make sure you receive it in plenty of time. If your event date is especially close, please consider placing your order by phone at 800-400-4312 to make sure we have everything correct, and have the opportunity to use expedited shipping if needed.

You will receive an order confirmation with an estimated ship date. You may also call or email us before placing your order for an estimated date. We’ll be happy to work with you on timelines if you’re concerned about making a deadline – we’re very good at hitting our marks.



Emergency orders are accommodated whenever possible, but due to the nature of our work this frequently involves overtime and weekend hours. Therefore we will generally assess a Rush Fee whenever a RTW piece is needed with less than 5-7 days notice, or less then three weeks notice for Couture. Rush fees vary depending upon the work and the timeframe.



COUTURE orders will be quoted an approximate shipping window during the consultation process, and may take up to 6-8 weeks during high season. We ask that you please plan accordingly to avoid rush fees and stress while preparing for your event.